The COVID-19 pandemic has accelerated innovation and forced insurers to attract market share through digital solutions that drive efficient distribution and create an excellent customer experience. The future for insurers has to be to finally make the shift from push selling to engaging with their customers based on understanding their needs, creating customer learning and new experiences. And a big portion of these interactions along customer journeys will be predominantly digital.

With the theme of "The Future is Now: Digital and Intelligent Upgrade Drives Insurance New Growth", World InsurDigital Summit APAC 2023 focused on the latest developments in digital technology in insurance product R&D, pricing, operation, sales, marketing, loss assessment, claims settlement, etc.. The conference plans from the perspective of the overall and the whole process user experience, solve the problems of experience gaps and user loss, and more comprehensively cover the diverse needs of users. It aims to provide a more professional communication platform for the insurance industry development industry, and strengthen digital collaborative innovation and industrial integration.

Key Topics

• Regulatory & Compliance and Risk in Asia Insurance Market: Opportunities and Challenges

• AI & Data Analytics Speed Up the Transformation for Insurance Ecosystems

• Technological Innovation Enables the Insurance Industry Chain

• Uses Cases of International Insurers: Digital Journey & Data Culture

• The Evolving Digital Insurance Landscape - Redefine Insurance in APAC

• Exploring future digital insurance ecosystems and the platform economy

• AI Center:Enhance Automations with Machine Learning

• Customer data management:Keep up with the everchanging demands of customers across different channels

• Open AI Ecosystems for Insurance - An Revolution in InsurTech

• Customer-first Insurance--the impact & challenges of insurance-as-a-service

• Maximize the Values of Insurance Analytics and AI

• Digital customer: Trends in the time of rapid consumer evolution

• Envisioning the future ready insurance workforce

• Key insurtech trends for 2030 & innovative high-tech adoption

• A Journey to a Successful Digital Transformation

• Data Intelligence Drives Financial Innovation

• Digital Facilitates the Transformation of "Customer-Centered" Management in the Insurance

• Ensuring data privacy: how can insurers maintain their image as trusted data custodians?

• APAC InsurTech Innovation - To be Part of Future​

• Reinventing the Insurance Business with Intelligent Automation

• The new role of insurance agencies and brokers and in the insurance ecosystem development of omni-channel customer approach

• Cloud Migration, a Look at Hybrid Models

• Building Seamless Digital Insurance Experiences

• Using AI to Accelerate Insurance Claims and Operations

• Digital Health Initiatives and its Value for Health Insurance Growth and Profitability

• Challenges Faced while Starting the Automation Journey in the Commercial Insurance Industry and Associated Pathways

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